State Farm® Insurance Agent Nick Karras

"Update 3/5/25: In the past, Mr. Karas was very polite, friendly, understanding, and professional. He understandably was having a bad day, but. that didn't justify how I was treated. If you sign up with Mr. Karas, YOU WILL MOST LIKELY GET GREAT CUSTOMER SERVICE that he prides himself on, just understand that he sometimes fails in this objective and my review is my experience that I had. I do feel he should've taken responsibility for how he acted and apologized, but that didn't happen. If he had, I would've pulled this review. My opinion is my own and yes, I did find a different agent. --- Phone problems should never, EVER be an excuse to be rude to a customer. NEVER. --------- Mr. Karras called me back and was SUPER RU To be honest I was shocked. Mr. Karras has always, always been helpful and professionaDE TO ME! He should NEVER TALK TO CUSTOMERS THIS WAY. There is no excuse for this. VERY UNPROFESSIONAL!!!! --------- Whenever I call the local number, I get placed into an unnecessarily complicated phone tree. When I finally speak to someone in the national call center, they route me back into the phone tree in an endless loop. When I asked someone from the national call center to conference me in, even they couldn't contact Nick Karras's office. This is very troubling when you consider that this is an insurance agency who is expected to deal with emergencies in the event of a disaster. As a client, this concerns me. What if I am in such a situation and I can't get the help I need with my claim? Not good. Not good at all."

"Nick has demonstrated exceptional expertise, providing invaluable assistance and guidance throughout this process. His dedication to understanding your needs and crafting tailored insurance solutions made him an invaluable ally in securing optimal coverage!"

"Nick was fantastic ! I needed to have my insurance adjusted and he took the time to understand my situation and help find the best solution. Absolutely recommend !!"

"I reached out to Nick when my earlier insurance carrier hiked up the premium by 320% Nick showed very high levels of empathy and went into the weeds with me. I was able to figure out factors that would increase my premium and at what point I could expect the rates to go down. He gave me some quotes which were way lower than what my then existing carrier was charging. I was happy to switch to State Farm because of the guidance provided by Nick. There were some hiccups in the transition and some inefficiencies in the process, but those were beyond Nick's control. Given my experience with him, I would totally recommend Nick to my friends, acquaintances, and family to him - whether they are happy with State Farm is another issue :-) This review is meant to be an endorsement of my experience with Nick Karras :-)"

"Nick has been our insurance agent for the last several years and has been really great to work with. Super friendly with a great attitude. Gets back to us in an incredibly timely fashion and always very helpful with advice. Would highly recommend him for your insurance needs."

"Shelley is so friendly and knowledgeable! She was very helpful and addressed all of our questions and concerns in detail. She helped us get a great deal on auto insurance. I’d highly recommend her to anyone looking for insurance!"

"I worked with Nancy to get my home & auto insurance; she was available anytime i had questions and responded super fast with the best plan that would suit my budget"

"Nancy was very informative and helpful in obtaining rental insurance for me that my complex now requires. I would give her 10 stars!!"

"I'd highly recommend Shelly to anybody looking for auto or home insurance. She helped me bundle both and get an amazing discount! Thank you Shelly for all your help!"

"Listens, Quick, Easy... Cheaper insurance from a top ten insurer! Nancy Maldonado was receptive and attentive. Good service!"

"Called this agent and Shelly took care of me today to get Auto and Home policy. It was a smooth transition to change over cause of her professional ability. To set up payments and all other related issues. A BIG Thanks to Shelly 👍👍👍"