What a fantastic experience I just had with Nick Karras State Farm Agency. I recently insured my autos, home, life and umbrella with his agency. He took the time to listen to all of my needs and recommended products to best protect my family at a very reasonable price. It was such a smooth and seamless process. Every time I have reached out to his office, I was immediately put in contact with Nick or his team. Whenever I call, he or his team answer the phone and you speak with a live person rather than being forced into a phone que or chat bot. I have referred a few friends and family to Nick and they all had similar experiences. Thank you Nick Karras for such great service and great price.

Update 3/5/25: In the past, Mr. Karas was very polite, friendly, understanding, and professional. He understandably was having a bad day, but. that didn't justify how I was treated. If you sign up with Mr. Karas, YOU WILL MOST LIKELY GET GREAT CUSTOMER SERVICE that he prides himself on, just understand that he sometimes fails in this objective and my review is my experience that I had. I do feel he should've taken responsibility for how he acted and apologized, but that didn't happen. If he had, I would've pulled this review. My opinion is my own and yes, I did find a different agent. --- Phone problems should never, EVER be an excuse to be rude to a customer. NEVER. --------- Mr. Karras called me back and was SUPER RU To be honest I was shocked. Mr. Karras has always, always been helpful and professionaDE TO ME! He should NEVER TALK TO CUSTOMERS THIS WAY. There is no excuse for this. VERY UNPROFESSIONAL!!!! --------- Whenever I call the local number, I get placed into an unnecessarily complicated phone tree. When I finally speak to someone in the national call center, they route me back into the phone tree in an endless loop. When I asked someone from the national call center to conference me in, even they couldn't contact Nick Karras's office. This is very troubling when you consider that this is an insurance agency who is expected to deal with emergencies in the event of a disaster. As a client, this concerns me. What if I am in such a situation and I can't get the help I need with my claim? Not good. Not good at all.

Helped me with life, renters and auto insurance. Service was great and explained everything really clearly which made the whole process seamless. Definitely recommend.